Get 360° tour
Home /
The Medical City Manila reviews
Add review photo (optional)
on Wed Mar 08 2023
Quick response to all inquiries. Excellent customer service. .
on Wed Mar 08 2023
I contacted them via Facebook messenger, but was not able to reach someone. I received an automated message stating that they were away. I received an automated message from them stating that they were away for a while. They quickly replied to my questions.
on Tue Mar 07 2023
Even though it was after hours, the doctor responded quickly. The doctor's schedule was also covered in detail. We are grateful.
on Tue Mar 07 2023
They sent me a message, and I was provided with all of the necessary information.
on Tue Mar 07 2023
Great Costumer Service provided by Ms. Joy. We are grateful.
on Mon Mar 06 2023
(What does Emergency mean in an emergency room? Why must the patient wait for 2 hours to be seen by a doctor? If he arrives, ask questions but do not act. What is the nature of emergency services. You may not even be aware of the poor services at the hospital. Simple paracetamol was given to the patient after waiting for an hour. Ask for permission... see moreon Thu Feb 23 2023
It regards to the Customer Service, they re approachable and give you assistance with your concern question.on Thu Feb 23 2023
Ambulatory services are very slow. Charging area is not enough for the number of people coming in. Please do something. 2023 UPDATE Somebody SHOULD train their security on handling minors! I was accompanying my wife and left my 12 year old son at the lobby because minors were not allowed inside the emergency area. My son immediately messaged... see moreon Thu Feb 23 2023
mitch cant answer my question and rudeon Wed Feb 22 2023
Very accomodating and friendly. Thank you Joyce Cheng )on Tue Feb 21 2023
An agent assigned provided all the necessary information
on Tue Feb 21 2023
Just wanted to give an update on the rep that I spoke with, miss Joy. She was very accommodating and helpful.
on Tue Feb 21 2023
Very accommodating and responded to our questions promptly
on Tue Feb 21 2023
You were prompt to respond and offer assistance. Thank you so much
on Tue Feb 21 2023
Staff are polite and accommodating
on Mon Feb 20 2023
Customer service representatives for Facebook pages are helpful and responsive
on Mon Feb 20 2023
My Messenger message received a prompt response. The staff were very friendly.
on Fri Dec 09 2022
Excellent customer service and information
on Fri Dec 09 2022
Your Emergency Room is treating my niece, 6 years old. She has a brain tumor and needs surgery immediately. My sister-in law and I have already pledged our financial support.
on Fri Dec 09 2022
Because Ms Joy Cheng is patient and responds quickly to my questions, I'm going to give her 5 stars.
See all reviews