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About Pacific Cross Philippines

Pacific Cross Philippines is a market leader non-life insurance company specializing in health, travel, and accident insurance. It was previously known as the State Bonding Corporation and Insurance, Co. Inc.

It was founded in the Philippines in 1949. The company is currently ranked 11 of 71 non-life insurance companies by premium earned and is the largest medical insurer operating in the Philippines. In addition, the company maintains a wide Direct Billing Network of hospitals, clinics, and medical facilities across the Philippines.

Pacific Cross Insurance, Inc. is a leading medical, travel, and accident insurance specialist based in the Philippines and part of a wider group of insurance businesses operating across Asia.

Pacific Cross Group are also present in Vietnam, Thailand, Cambodia and Indonesia, as well as Hong Kong.

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Hours of operation

Monday
8:30AM - 5:30PM
Tuesday
8:30AM - 5:30PM
Wednesday
8:30AM - 5:30PM
Thursday
8:30AM - 5:30PM
Friday
8:30AM - 5:30PM
Saturday
Closed
Sunday
Closed
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Pacific Cross Philippines Photos

Updates and Announcements

People found Pacific Cross Philippines by searching for...

health insurance manila
health card provider manila
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Customer questions & answers

Reviews

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on Fri Mar 10 2023
Do not give a negative rating. I did so after I had paid my parents policy. I tried to contact my agent but they didn't respond. They said to email me once, but that it would take them almost a month to reply. I tried calling the hotline in the Philippines but the queues were long and I was never answered. I truly regret purchasing two policies.
byron cantonjos`
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on Thu Mar 02 2023
They are not very helpful after the sale (even though they do have fast enrollment, but let's be honest, this is when you get paid). From Tokyo to the US. Although it was stated in the appli form, the policy that I received only indicated the US. Emails came from noreply type so I couldn't reply. I called their number and listened to the your call ... see more
Michael P. Lim
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on Sat Feb 25 2023
They are so incompentent its amazing
Bill Smith
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on Tue Feb 21 2023
A group of fraudsters refused to pay me for my claim, even though I had all documents. DONT GET TRIAL INSURANCE HERE, BUY IT IN AXAIR ALLIANZ ABSTAND
Cinnamon Nutmeg
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on Tue Feb 21 2023
It was a terrible experience. I won't buy them insurance again. I purchased an insurance policy that would have covered my medical expenses. I went to the ER abroad with all documentation, receipts and hospital bills. I also had prescriptions and all necessary documentation. However, Pacific Cross pointed out a flaw in my application that made it i... see more
Marina Lim
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on Sat Feb 18 2023
Very poor cusyomer services 1 CS chews food over the telephone 2 a single inquiry about SASSI was never answered in an email 3. A correction to beneficiary's misspelling took three months. I also learned about horror stories that friends shared.
Rachel Lucas
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on Fri Feb 10 2023
The premium increases every year. My premium renewal was almost 70K Pacific Cross does not offer outpatient services, and must be authorized for additional lab work md consultation or diagnostics. I have since found medical insurance that meets my needs and fits my situation.
nars sisa
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on Sat Feb 04 2023
Pacific Cross is not the right choice if you want fast, efficient and affordable medical insurance. They require 10 days to pre-approve and after 10 days cannot provide a definitive answer.
Diana Ramos
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on Fri Feb 03 2023
They have been my insurance provider for years. When I was ready to make a claim due to a cancellation of a flight abroad, I received zero support. I tried to contact them every week but got no reply.
Hannah Laguardia
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on Sat Jan 28 2023
My experience with Pacific Cross has been for several years. You don't really feel the support from them until you ask for it. They are quick to get your annual membership updated, but the claims department and customer service are very slow to respond to emails and texts. I recommend that anyone looking for medical insurance look into other provid... see more
Marissa Domingo
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